e-mail templates not generating field data

e-mail templates not generating field data

I created an e-mail template for alerts. The only information I seem to be able to get embedded in the e-mail is Account Name and User Name, I don't get any of the other fields.

This seems like a bug to me.

===

Here is an example template:

===

A Potential has been created or edited for account

${Potentials.Account Name}

Summary info:

Name ${Potentials.Potential Name}
Stage ${Potentials.Stage}
Next Step ${Potentials.Next Step}

Amount ${Potentials.Amount}
Subscriptions ${Potentials.Potential Accts}
Closing Date ${Potentials.Closing Date}
Probability ${Potentials.Probability}

Potential Owner ${Potentials.Potential Owner}

Description
${Potentials.Description}

Regards,

${User.First Name} ${User.Last Name}

====

And here's the e-mail that I receive. I Highlighted in red the working fields. Note that none of the potentials fields have worked.

====

A Potential has been created or edited for account

Arpetrol Inc.

Summary info:

Name
Stage
Next Step

Amount
Subscriptions
Closing Date
Probability

Potential Owner

Description


Regards,

Dan Magyar