Easier onboarding for new users with stage descriptions

Easier onboarding for new users with stage descriptions

Greetings,

I hope all of you are doing well. We're happy to announce a recent enhancement we've made to Bigin.

You can now add descriptions to the stages in your pipeline. Previously, when creating a pipeline, you could only add stages. With this update, once a pipeline is created, you can also add descriptions to those stages.

This feature is especially helpful for organizations where new users may find it difficult to understand what each stage represents. By adding short descriptions, admins can clearly define the purpose of every stage, which saves time, ensures consistency, and makes onboarding easier for new team members.

For example, real estate companies often manage multiple clients and follow different procedures at each stage. Explaining every stage to a new user individually can be time-consuming. Instead, by adding stage descriptions, admins can give new users immediate clarity about each stage without needing personal guidance.

Stage descriptions can be added to a stage and modified in four different ways:
  1. Type directly in the inline text field.

  2. Click the More icon next to a stage and click Add/Edit Description.

  3. Go to Setup > Stages > More icon > Add/Edit Description.

  4. Click the More icon next to Pipeline > Manage Stages > More Icon > Add/Edit Description.

Notes
  • Stage descriptions can contain only a maximum of 255 characters.
  • If no records have been added to the stage yet, the stage description appears at the top. Once multiple records are added, the description moves to the bottom, below the records. You can also view descriptions in tooltips.

To learn more about pipelines, please refer to this help document. 

That's all for this enhancement. We sincerely hope you find these improvements useful. Please give them a try and leave your feedback in the comments section below. Watch this space for future announcements.

Thanks and have a good day!
 


    Access your files securely from anywhere

          Zoho FSM Video Tutorials


                All-in-one knowledge management and training platform for your employees and customers.






                                      Zoho Developer Community




                                                            • Desk Community Learning Series


                                                            • Digest


                                                            • Functions


                                                            • Meetups


                                                            • Kbase


                                                            • Resources


                                                            • Glossary


                                                            • Desk Marketplace


                                                            • MVP Corner


                                                            • Word of the Day


                                                            • Ask the Experts





                                                                      Manage your brands on social media



                                                                            Zoho TeamInbox Resources



                                                                                Zoho CRM Plus Resources

                                                                                  Zoho Books Resources


                                                                                    Zoho Billing Resources

                                                                                      Zoho Projects Resources


                                                                                        Zoho Sprints Resources


                                                                                          Qntrl Resources


                                                                                            Zoho Creator Resources



                                                                                                Zoho CRM Resources

                                                                                                • CRM Community Learning Series

                                                                                                  CRM Community Learning Series


                                                                                                • Kaizen

                                                                                                  Kaizen

                                                                                                • Functions

                                                                                                  Functions

                                                                                                • Meetups

                                                                                                  Meetups

                                                                                                • Kbase

                                                                                                  Kbase

                                                                                                • Resources

                                                                                                  Resources

                                                                                                • Digest

                                                                                                  Digest

                                                                                                • CRM Marketplace

                                                                                                  CRM Marketplace

                                                                                                • MVP Corner

                                                                                                  MVP Corner






                                                                                                    Design. Discuss. Deliver.

                                                                                                    Create visually engaging stories with Zoho Show.

                                                                                                    Get Started Now


                                                                                                      Zoho Show Resources

                                                                                                        Zoho Writer

                                                                                                        Get Started. Write Away!

                                                                                                        Writer is a powerful online word processor, designed for collaborative work.

                                                                                                          Zoho CRM コンテンツ


                                                                                                            Nederlandse Hulpbronnen


                                                                                                                ご検討中の方





                                                                                                                          • Recent Topics

                                                                                                                          • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

                                                                                                                            Hello, I am the Super Administrator of the Zoho Mail organization for carrytrail.com. The domain has already been verified, but when I try to create the user. I receive the following error: “This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com
                                                                                                                          • Tip #92 – Organize your support operations with Departments – ‘Insider Insights’

                                                                                                                            Hello Zoho Assist Community! As a support team grows, so does the complexity. Different customers, different products, technicians spread across regions, and each group needing its own way of working. When everyone operates from a single shared space,
                                                                                                                          • Support Plan: Recuring Issue

                                                                                                                            Hi Zoho Team, Could you please look into this recurring alert and provide clarification on why this restriction is still in place? This issue has become a bottleneck in our workflow, significantly limiting our automation capabilities. We are unable to
                                                                                                                          • Introducing Zoho Office Desktop

                                                                                                                            Hi users, We are excited to announce Zoho Office Desktop, a single app to install, update, and open Zoho Writer, Sheet, Show, and PDF Editor on Windows and macOS. It includes: One home for every app: Choose the apps you want, and a guided installation
                                                                                                                          • How Can You Find Broken Internal Links Without Checking Every Page Manually?

                                                                                                                            Broken internal links are a common technical SEO issue. They can send visitors to missing pages, interrupt navigation, and make website maintenance more difficult. On a large website, checking every link manually is simply not practical. So, how can you
                                                                                                                          • Zoho Writer for Android: Q2 2026 updates

                                                                                                                            Hi users, We are excited to announce the Q2 2026 updates for Zoho Writer for Android. This includes: Formatting parity with the web app: Choose from multiple ordered and unordered list styles, adjust line spacing, apply your custom paragraph styles, change
                                                                                                                          • Zeptomail in the blacklists

                                                                                                                            Hello, I noticed some hard bounces while sending emails, and upon checking the details, I see that we have been added to the blacklists of certain spam lists: Bounce category: Policy failure Reason: ip-issues Message: 5.7.1 Service unavailable; client
                                                                                                                          • ZohoBooks - "Account transactions" report doesn't have any "Desciptions"

                                                                                                                            Hi, I'd like to push for this to be included in ZohoBooks: In a "account transactions" report all the numbers are right, but I'd really like to see the "Description" as part of this report, i.e. the line-item-description as I would see it in the bank statement. Essentially all you see is a list of numbers adding up to the total. It is very difficult to see if things are right without being able to see what exactly each transaction refers to. Going into each transaction one-by-one is not a workable
                                                                                                                          • Zoho Projects | Q3 Updates

                                                                                                                            Hello everyone, Here's a roundup of everything we released from July to September. We have added some new features as well as improved some of the existing ones. Project Financials Finance Integration Integrate your Project with Zoho Books, Zoho Invoice,
                                                                                                                          • Meet your customers on Arattai, from inside Zoho CRM

                                                                                                                            Hello everyone, Your customers reach you on the apps they already use. Zoho CRM now supports one more: our very own Arattai! When someone messages your Arattai Business number, the conversation arrives in the Messages module in CRM, right beside your
                                                                                                                          • Running Balance

                                                                                                                            Please add automatically Running balance in ledger view. Taking lot of time, every time to add manually
                                                                                                                          • MAKING ENTRY TIME MORE USER FRIENDLY AND FASTER O PREVENT TAB TIME

                                                                                                                            I AM CURIOUS TO KNOW IF WE CAN MAKE IT MORE USER FRIENDLY WHILE MAKING BILLS , I MAJORLY USE OVER DESKTOP SO I AM SUGGESTING TO REMOVE TAB TIME WHILE ENTERING BILL OR MAKING INVOICE DIRECT JUMP TO ONLY REGULAR PARTS OF THE BILL . YOURS RAKESH 782866
                                                                                                                          • Unable to export reports despite enabled report export permissions

                                                                                                                            Hi Zoho Community, We are unable to export reports in Zoho CRM. When attempting an export, we receive the following error: “Cannot Export Report — You do not have permission to export one or more modules used in this report. Please contact your administrator.”
                                                                                                                          • Add Payment Information (like Bank details)

                                                                                                                            I am using the Free plan of Zoho Books. I need to add the bank details/ UPI details on the invoice. How can I do that. I have added the details in the Bank Section.
                                                                                                                          • Keep Sensitive Customer Data Private with Field Masking in Zoho CRM

                                                                                                                            Hello CRM community, Customer records in your CRM are often accessible across multiple teams, but not every team needs visibility into every field. A non-sales team, for instance, has no real need to see a contact's mobile number, and a support agent
                                                                                                                          • Generate a Zoho Sign link

                                                                                                                            From time to time I get a response "I never received your you e-document for electronic signature" is there a way to generate a Zoho Sign link to share.
                                                                                                                          • Notes - Reaction Buttons

                                                                                                                            Using the native notes option within CRM is fine, it works and the RTF features are great, however, would it be possible - if there isnt already something in place, where we can add a reactions button, similar to teams/whatsapp to show that its been read
                                                                                                                          • Generate a link for Zoho Sign we can copy and use in a separate email

                                                                                                                            Please consider adding functionality that would all a user to copy a reminder link so that we can include it in a personalized email instead of sending a Zoho reminder. Or, allow us to customize the reminder email. Use Case: We have clients we need to
                                                                                                                          • Need help with importing expenses

                                                                                                                            I'm using the template downloaded from the application. When I try to import my expenses, I get the message: Duplicate entry in the Expense Date column. Ensure it contains unique values. None of the rows will import. There are duplicate dates, but they
                                                                                                                          • #12 Bringing In A Second Pair Of Hands

                                                                                                                            Meera's studio became a two-person business in month five. Adding the second person took ten minutes. Working out why Meera herself was showing up as Staff took considerably longer. The Usual Way To Do This Covered in our published General FAQ, with the
                                                                                                                          • How can I add a Custom Field (or Customer_name) to a picklist?

                                                                                                                            Our workflow is Shopify-->SO -->Picklist-->Package-->Shipment. We would like to have the Picklist template to include a custom field "Customer_Notes" (we have created this field already). This way we get alerted when a customer has notes on their account.
                                                                                                                          • Header Line in Quote product rows

                                                                                                                            I believe this is an essential feature that Zoho should provide us, when adding products we want the ability to add titles for our product, in quotes: The Solution/Category Title Product1 Product2..... and then it would show the sub-total of that title 
                                                                                                                          • Widget Height were destroyed

                                                                                                                            All widget heights in the Details Canvas view are broken. Moderation Update: This issue with widget heights in Client Script popups and flyouts has been resolved. Widgets should now display at their expected heights.
                                                                                                                          • How to Fix the Corrupted Outlook 2019 .pst file on Windows safely?

                                                                                                                            There are multiple reasons to get corrupted PST files (due to a power failure, system crash, or forced shutdown) and several other reasons. If You are using this ScanePST.EXE Microsoft inbuilt recovery tool, it only supports the minor corruption issue
                                                                                                                          • GrassHopper VOIP Integration

                                                                                                                            Does Zoho Plan to integrate with Grasshopper to allow the Telephony hookup in Zoho Desk?  If not, Can this be passed along for consideration 
                                                                                                                          • 👍 Zoho CRM's Notes now gets Reactions and a new look

                                                                                                                            Moderation update: Currently available in the following DC's CA, AU, CN, UAE, JP, SA - All Editions EU - Free, Standard and Professional Hello everyone, Notes help users capture important updates, collaborate with teammates, and maintain context for records.
                                                                                                                          • Zoho Extensions 101: Building extensions for Zoho People

                                                                                                                            Hello developers! Welcome to our new video series on building extensions for Zoho People! If you're new to extension development or looking for guidance on building extensions for Zoho People, you're in the right place. We've curated a series of videos
                                                                                                                          • Add @Mention Notifications in Zoho Cliq for Zoho Project Mentions

                                                                                                                            Hello Zoho Projects Team, We hope you are doing well. We would like to submit a feature request regarding "Projects Bot" Cliq bot notifications for @mentions inside Zoho Projects comments (Tasks and Issues). Current Behavior: At the moment, when someone
                                                                                                                          • Can't connect to POP and SMTP over VPN

                                                                                                                            I use Thunderbird to access Zoho Mail via POP and SMTP. I have configured an app-specific password for Thunderbird to use. Everything is properly configured and works correctly — until I enable my VPN. I'm using a paid commercial VPN service (Mullvad).
                                                                                                                          • Outgoing Mail Blocked – Suspicious Login Activity (Need Clarification and Solution)

                                                                                                                            Hello, I’m currently facing an issue where my Zoho Mail account has been blocked due to “suspicious login activity,” and outgoing emails are restricted. Here are the details shown: Block type: Outgoing mail blocked Reason: Suspicious login activity A
                                                                                                                          • Online Payment Fees

                                                                                                                            We don't take many online credit card payments so the merchant service provider (PayPal) charges us the 2.9% fee for processing the amount. I would like the ability for the fee to be automatically added to the total amount for "ease of payment". We'd
                                                                                                                          • O SalesIQ aceita números do Whatsapp Business com coextistência?

                                                                                                                            Tenho uma equipe com vários vendedores e cada um deles tem um celular corporativo usando o Whatsapp Business para se comunicar com os clientes. Estamos no plano Zoho One e esses mesmos vendedores também usam o SalesIQ para atender os leads que vem do
                                                                                                                          • Merge Tickets Directly from Contact Page in Zoho Desk

                                                                                                                            Dear Zoho Desk Support Team, We are writing to request a new feature that would allow users to easily merge tickets directly from the contact page in Zoho Desk. Currently, the only option to merge tickets is from the Tickets list view page, which can
                                                                                                                          • Losing description after merging tickets

                                                                                                                            Hello, We merge tickets when they are about the same topic from the same client. It happens sometimes. We recently noticed that after the merger only the description from the master ticket is left in a thread. And the slave-ticket description is erased.
                                                                                                                          • Any update on much requested feature, to delete attachments without deleting the e-mail body?

                                                                                                                            People have been requesting the ability to delete e-mail attachments without deleting the e-mail for more than ten years now. The latest I see is marked "Working On It" and a year ago it was supposedly being added, see here: https://help.zoho.com/portal/en/community/topic/is-there-a-way-to-delete-mail-attachments-without-deleting-the-text
                                                                                                                          • Undo/redo when composing Mail

                                                                                                                            Where is the undo/redo button when composing mail? I've new to Zoho, I've looked, I've searched and can't find it. What am I missing?
                                                                                                                          • Mail menu bar items missing in Inbox and folders

                                                                                                                            Last night some shortcuts such as Move to Folder, Archive, Delete, Mark as spam, and others, disappeared from my Mail menu bar, along with items in the vertical three dots extension such as Mark as read, Flag as, Mark as unread, etc. What I now have instead
                                                                                                                          • ERROR CODE :554 - Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer

                                                                                                                            This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. *****, ERROR CODE :554 - Your access to this mail system has been rejected due
                                                                                                                          • Sent items with shared folders

                                                                                                                            Hello, this is in some way in between a problem and an idea.  When sharing folders (which is actually not any close to a shared mailbox...) the person which the folder has been shared with can access that folder and can send emails when delegation is
                                                                                                                          • What's New in Zoho Inventory | July & August 2026

                                                                                                                            Hello users, The July and August 2026 releases bring a range of new features and improvements across the product. From the Nigeria Edition and Super Admin enhancements to Sri Lanka IRD-compliant invoicing, Loyalty Program Management, and improvements
                                                                                                                          • Next Page