Email attachment download does not work

Email attachment download does not work

Using IE 8, though the same problem ocurrs with Chrome.
Windows 7  2GB RAM 2+ghz processor.  Thinkpad
Attachments affected: .pdf, .doc, .xls (other types of attachments not tested)
Click on the "Download" link at the bottom of the message.
Opens a pop-up estimating time to download.
A few seconds later there is a critical stop.
Pop-up changes to:  
"Unable to download.... name of file from mail.zoho.com
Unable to open this internet site.
The requested site is either unavailable or cannot be found.
Please try again later"
 
Any suggestions as to how to resolve this issue?
Let me know if you have any questions.