Email Capabilities of ZohoCRM
Hi ,
I would like to know if a feature is available on ZohoCRM. I have lead(s) coming into ZohoCRM through Website. I would like to know if i can automatically schedule e-mails to that user. This change should happen on a change of certain custom feild in ZohoCRM. Say if a lead comes in today , ZohoCRM should automatically send him a news letter 10 days after registration.
Take a look at this scenario
Scenario - 1
User Register - Day 1
Product Download - Day 1
Custom Field Value Set to "TRUE" - Day 1
EMAIL: Product Tips and Tricks - Day 10
EMAIL: Product Tips and Tricks (Part 2) - Day 18
EMAIL: 30Day Trial Expiry Reminder - Day 25
EMAIL: 30Day Trial Expiry Message - Day 30
Scenario - 2
User Register - Day 1
Product Download - Never happened
Custom Field Value Set to "FALSE"
-No Emails Until Custom field is Set to TRUE-
Scenario - 3
User Register - Day 1
Product Download - Day 3
Custom Field Value Set to "TRUE" on Day 3
EMAIL: Product Tips and Tricks - Day 12
EMAIL: Product Tips and Tricks (Part 2) - Day 20
EMAIL: 30Day Trial Expiry Reminder - Day 27
EMAIL: 30Day Trial Expiry Message - Day 32
The emails i am talking about , should me sent from ZohoCRM.
- Thanks and Regards
Krishna Shasankar V