It seems that our email drafts are breaking the actual emails we send....one sent to a gmail account put a whole lot of extra space in at the top so that you can't read the email unless you scroll down a bunch. Other cases show the former draft snippet lines in the preview of an updated email (if I copy and paste an email I send to Dear Michael, change the name to Sarah and send, the preview snippet still says "dear michael" even though opening up the email you see that we changed it to "dear sarah"). These are big problems and we are going to have to use a different service for our business if it keeps happening, because it's really embarrassing.