Hi,
We are using Outlook 365 for incomming server emails and using sendgrid as outgoing server. In zoho CRM email settings, when we use OTHER with IMAP, it turn indefinelty and the connection is never etablished.
It's that way since MFA was implemented in November 2022, so our emails are not syncing anymore between the CRM and our outlook inbox.
And PLEASE zoho dont close that topic by saying this feature is implemented because it is not.
So anyone has any luck with that kind of settings, using outlook 365 as incoming and sendgrid as outgoing ?