Email invoice PDF to customer from API not working
Hello,
We are creating an invoice from sales order via API. Once created as DRAFT, we need to actually send the invoice PDF via email to the associated customer. We need to use an email template we created in Setup area of Zoho Inventory.
We tried two most appropriate options:
1. setting up an automation to send the email by using the correct template. However, although I can read from the History&Comments that the workflow executed correctly, the email didn't actually get through. Is there any known issues with this type of workflow? Also, will the invoice PDF be attached to this email?
What is the functional way of sending the invoice PDF to customers?
Thank you,
Tudor
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