I am sending mass email out to my database. I have standard paid edition with 4 users. According to the Zoho site I should be able to send 1,200 emails daily per user. Why am I being stopped today at 250?
Here is the zoho link detailing the calculations for emails to be sent:
http://crmkbase.zoho.com/how-many-emails-can-i-send-per-day-from-zoho-crm --- "
- n the Paid Editions – 300 x total confirmed and active users (per day, per organization). 12 AM to 11.59 PM GMT is considered as one day.
For example, you have 5 active and confirmed users in your organization’s account. Then the total number of individual emails that a user can send per day, per organization will be up to 1500 (300 x 5) emails.
For Mass Emails
- You can send mass emails based on your Zoho CRM Edition. 12 AM to 11.59 PM GMT is considered as one day, to calculate the email count.
- The mass emails per day, per company includes Autoresponders, active email Schedulers,Macros and Mass emails.
- You can also increase the mass email limit up to 2250 per day, per organization for an additional cost. Please write to us at sales@zohocorp.com to increase your mass email limit.
Larry