Email Opt-in who have opt-out.

Email Opt-in who have opt-out.

I have asking to zoho crm support but no one can answer this.

User opt-out at zoho campaign and then user have opt-in via sign up from at zoho campaign

But the problem is zoho crm is still opt-out.

I have asking how to fix this issue. Look like they don't know how to fix this.
I thought this simple question look like is not.

Anyone please help.