Email Search Problem and Zoho CRM Mail Integracion

Email Search Problem and Zoho CRM Mail Integracion

Hello,

 

I can´t see mails on Zoho CRM that do exist on Zoho Mail.

Additionally, a search for old mails on my Zoho Mail Platform results like there were never there (the mails do exist, just the search can´t encounter them).

 

Please solve this problem ASAP.