I set up an automatic email to send when a user changes a field. The email provides the manager with a snapshot of the changed information to make an informed decision. Here's a capture of how it is set up:

Then when the email is received, none of the merged information appears, as can be seen below:

I have used this very successfully in other workflows, so I believe there is a problem (either with me or the system). 

Thank you.

John Galich