Email Tracking and Templates from inside Gmail
Is there a way to track email opens on emails sent directly from gmail? Also, is there a way to make email templates accessible in gmail when composing an email?
We used to use Hubspot Sales and it had both of these features. My reps prefer sending emails through the gmail interface and don't want to have to switch to sending from inside the crm.
We used to use Hubspot Sales and it had both of these features. My reps prefer sending emails through the gmail interface and don't want to have to switch to sending from inside the crm.
Moderation Update (26th July 2024):
1. Introduction of email templates for the GMail add-on in Zoho CRM:
The support for the CRM email templates in the GMail add-on is available as of 3 June 2024.
2. Implementation of the email tracking feature:
Progress is deterred by technical dependencies related to enhancements in email deliverability. Once resolved, development will commence. We'll keep you informed about the progress.
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Hello folks, As most of you may already know, Zoho Mail recently got a new user interface that's a lot better and easier to use. As a result, this change will affect your email integration with your Zoho CRM account**. If you have your email integration in Zoho CRM set up through POP, your Emails UI in CRM will be moved to the new Zoho Mail UI. We hope that you like the new and improved Emails interface inside Zoho CRM. Feel free to share your feedback by commenting below. **Please note that,Fetching leads from Zoho CRM into Zoho Creator, automatically
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