There is much discussion about integrating Zoho Mail with Zoho CRM to accommodate incoming as well as outgoing mail. As a temporary workaround in Zoho Mail, I am testing this possibility. The idea being to collect both incoming and outgoing mail in Zoho Mail. I have set up email filters here so that incoming mail from clients are sent to a specific mail folder. The real test is that when I send emails to clients from within Zoho CRM (using the same email address for Z Mail as Z CRM) a copy of this email also gets routed to the same client folder. Alternatively, if the client replies directly to my email, both my mail and response get into the same email folder. Anyone here tried something similar?