Emails sent to our domain fail due to SPF verification

Emails sent to our domain fail due to SPF verification

Hello we are experiencing problem with our domain  telenet.co.ke  .Our customers can't send email to us due to spf verification error below  ,anyone who can assist ?


Delivery has failed to these recipients or groups:

jngarira@telenet.co.ke
Your message wasn't delivered because the recipient's e-mail provider rejected it.

jngure@telenet.co.ke
Your message wasn't delivered because the recipient's e-mail provider rejected it.

The following organization rejected your message: mx.zoho.com.

Diagnostic information for administrators:

Generating server: AXIZJHBIMSVA01.AXIZ.COM

jngarira@telenet.co.ke
mx.zoho.com #<mx.zoho.com #5.7.23 smtp; 550 5.7.23 Sender's SPF Policy Failure> #SMTP#

jngure@telenet.co.ke
mx.zoho.com #<mx.zoho.com #5.7.23 smtp; 550 5.7.23 Sender's SPF Policy Failure> #SMTP#