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This seldom used XP PC using Outlook Express has been using this Zoho email account for years with no problems. It just started getting this error when sending and receiving email. Nothing has been changed, upgraded, etc. No change with completely disabled AV. Any ideas what instantaneously changed? The account works fine on my Windows 7 PC with Thunderbird. It uses the same settings. The error follows:

(POP) Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'ZohoZ', Server: 'popold.zoho.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F


(SMTP) Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'ZohoZ', Server: 'smtpold.zoho.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F


2 users have this problem.
2 Replies
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  • 3 days ago

Hello
 and
 

We wish to investigate this further from our end. Please drop an email to support<at>zohomail<dot>com elaborating your query/requirement with relevant screenshots/screen-recordings of the issue as it will help with our diagnosis? Upon checking with the information provided, we will analyze the issue from our end and get back to you at the earliest to resolve it. 

Regards,
Deeraj J

Reply to belginzA
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