error (0x800CCC92)

error (0x800CCC92)

I am unable check my Zoho E-Mail in Microsoft Outlook 2013.  My system is Windows 7

This is the error message I get:  "Task '[Masked For Security] - Receiving' reported error (0x800CCC92) : 'Your e-mail server rejected your login. Verify your user name and password for this account in Account Settings.  The server responded: -ERR Authentication failed'."

This is what I have done:
1.  Reset my login password.
2.  Turned OFF two-factor authentication.  (I don't know how it got turned on in the first place.  I sure didn't do it!)

Kindly help me urgently.

Regards
Virender sharma