ERROR_CODE :553

ERROR_CODE :553

Hi all,

I've been reading many topics related with my troubles but I couldn't find a solution. I have almost all well configured - I can send and receive emails - but with several email addresses something doesn't work and the messages are not sent.

This happens with companies that have personalized email addresses. I do can email them by my personal email account with gmail, for instance. Can you help me?

The email that a receive back each time that I write to a company is:

"This message was created automatically by mail delivery software.

 A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.

 xxxx@xxx.com Invalid Address, ERROR_CODE :553, ERROR_CODE :SPF (Sender Policy Framework) domain authentication

                                               fail. Refer to the Troubleshooting page at

                                               http://www.symanteccloud.com/troubleshooting for more

                                               information. (#5.7.1)

  Received:from XXX (90.168.90.158 [90.168.90.158]) by mx.zohomail.com

                with SMTPS id 1445789068598993.5490075570447; Sun, 25 Oct 2015 09:04:28 -0700 (PDT)  Message-ID:<002d01d10f3e$d38a4be0$7a9ee3a0$@bxxxx>

 Date:Sun, 25 Oct 2015 17:04:24 +0100

 From:"xxxx" <xxxx@xxx.com>  To:<xxxx>  Subject:TPV  Content-Type:multipart/alternative;

                boundary="----=_NextPart_000_002E_01D10F47.354F2910"