error SMTP and POP: account admin@dinheirodevolta.com.br

error SMTP and POP: account admin@dinheirodevolta.com.br

Hi, 

I've just created my account 3 hours ago and i can't test SMTP and POP3 accounts for my organization. (two factor is disabled)

I tired SMTP via javamail and i always get the error:

Unable to connect SMTP server:smtp.zoho.com Reason:Authentication failed:535 Authentication Failed


so i tried to do a simple configuration in my outlook account for POP and SMTP with the configuration below:

POP
Incoming Server Name : poppro.zoho.com
Port : 995
Require SSL : Yes


Outgoing / SMTP
Outgoing Server Name: smtp.zoho.com
Port : 465 with SSL or 587 with TLS
Require Authentication: Yes

Outlook always return error.

this is the log for my javamail smtp:

15:43:06,010 INFO  [stdout] (default task-11) DEBUG SMTP: connected to host "smtp.zoho.com", port: 465
15:43:06,011 INFO  [stdout] (default task-11) 

15:43:06,016 INFO  [stdout] (default task-11) EHLO DESKTOP-GRGAHA3

15:43:06,321 INFO  [stdout] (default task-11) 250-mx.zohomail.com Hello DESKTOP-GRGAHA3 (189.122.99.131 (189.122.99.131))

15:43:06,325 INFO  [stdout] (default task-11) 250-AUTH LOGIN PLAIN

15:43:06,330 INFO  [stdout] (default task-11) 250 SIZE 22020096

15:43:06,335 INFO  [stdout] (default task-11) DEBUG SMTP: Found extension "AUTH", arg "LOGIN PLAIN"

15:43:06,340 INFO  [stdout] (default task-11) DEBUG SMTP: Found extension "SIZE", arg "22020096"

15:43:06,345 INFO  [stdout] (default task-11) DEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2 

15:43:06,350 INFO  [stdout] (default task-11) DEBUG SMTP: Using mechanism LOGIN

15:43:06,355 INFO  [stdout] (default task-11) DEBUG SMTP: AUTH LOGIN command trace suppressed

15:43:06,822 INFO  [stdout] (default task-11) DEBUG SMTP: AUTH LOGIN failed