Hi,
am new to Zoho and in the middle of trying it out.
I am trying to import deals from a xlsx file (tried csv as well with same results) and everything works fine except for the Amount field. For no reason that I can understand in some rows the Amount field is not populated even if the value is there in the xlsx file.
In fact, out of 400 rows only a few dozen import correctly while in the rest it is blank.
what am I doing wrong?
I checked for weird characters and all seems to be ok.
I tried to import xlsx, xls and csv with the same result.
I tried changing the cell type in excel to number instead of currency, same result.
I removed decimals and thousand separators, same result.
Not sure where the problem is if on the source file or the import process...
any help would be great since I am evaluating the product and this is an issue for further testing!!
thanks