errorType":"invalid"
Hi all,
Trying to setup a creator form to create a ticket in desk but getting an error on this section:
- orgId = 750xxxxxx;
- department = 606xxxxxx;
- account = zoho.desk.searchRecords(orgId,"contacts",{"email":input.Email},0,1,"zoho_desk").get("data").get(0).get("accountId");
- info account;
- submission = Map();
- submission.put("subject",input.RMA_Type);
- submission.put("departmentId",department);
- submission.put("contactId",account);
- info submission;
- ticketresponse = zoho.desk.create(orgId,"tickets",submission,"zoho_desk");
- info ticketresponse;
Variables are filling with correct values but this it JSON response:
{
"errorCode":"INVALID_DATA",
"message":"The data is invalid due to validation restrictions",
"errors":[
{
"fieldName":"/contactId",
"errorType":"invalid",
"errorMessage":""
No validation rules setup in Desk. Any thoughts?
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