Evaluating but discovering bugs

Evaluating but discovering bugs

I am currently evaluating Vault for my companay with between 10-20 users.

This is my experience so far of the major issues:
- importing a csv of passwords (about 2000) - fails with no helpful message, just that there is a "problem"
- requested technical support about 4 days ago, no response
- eventually managed to import by breaking the import into smaller chunks - but no indication that that was the issue
- even had a problem requesting help because the "contact" field where I added my email, turned out to be a phone field instead
- cannot add users with the message is "All the selected user(s) already invited/have an account with Zoho Vault." - which means what?? I don't have any invited users. And even if they have an account, what's the solution?
- requested help again, but no help here to be found.

The software looks really good on paper, but in practice I haven't found it useable.




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                                        • iOS 12 update: Introducing autofill passwords and Siri Shortcuts in Zoho Vault

                                          With this iOS 12 release, Zoho Vault users can now autofill usernames and passwords on Safari and other third-party apps. Users can enjoy a seamless login experience to their everyday apps without compromising security and also access passwords stored in Zoho vault with Siri Shortcuts by adding personalized phrases. How to enable autofill password on your iOS device? First, you need to update your device to iOS 12.  Apple recommends you to take a backup before you update your device to the latest


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