Exchange Activesync

Exchange Activesync

Hi,

I would like to synchronise my Zoho contacts with the contacts of my mobile phone (Android).

So I have upgraded to the "Mail Lite Plan", that includes " Exchange Activesync".

But I still have a problem when I try to configure my mobile phone following those setup instructions : https://zsync.zohosites.com/Android.html

It fails with the message that I should check my username/password. I have checked plenty of times, username & password are corrects.

Could you please check and enabled active sync access for my account ?

Thank you very much :)
Sarah