Facebook Reviews are here!
Hello everyone!
We know how important feedback and reviews are for running your business. It helps weigh how your product/service is performing amongst your target audience.
With a widespread user base, Facebook is a platform where a lot of people give you reviews, these could be endorsements, complaints or feedback sentiments. It's important to keep track of reviews received on Facebook and respond to them as soon as possible.
By adding a column in the Monitor tab for Facebook Reviews on Zoho Social you can keep updated on reviews posted by your customers to your Facebook Page in real time.
Advantages of Facebook Reviews:
1. Interact and develop real connections with your customers.
2. Study and implement feedback from customers.
3. Get testimonials from people happy with your product/service.
Facebook Reviews on Zoho Social:
You can add the Facebook Reviews column to your Monitor tab and your team can take a look at it whenever to see updates.
You can reply to a review from the column.
That would be all for this update, let us know if you have any feedback/queries in the comments below. You can also reach out to us at support@zohosocial.com or tweet to us at @ZohoSocial.
'Till next time.
Drishya SN
Marketer
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