Changes to reports due to Facebook's Page Insights API deprecation

Hey everyone,

Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience.

Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.

Here's the list of deprecated cards/analytics:

Performance Summary

Top External Referrer
Page Clicks
Positive vs Negative Feedback

Performance

Page Tab Views
Page Views via Internal Referrers
Page Views via External Referrers
Page Views by Gender
Page Likes by Source
Page Views by Age Group
Page Clicks
Positive Feedback

Audience

Page Likes by Source
Page Unlikes by Source
Page Likes by Gender
Page Likes by Age Group

Reach & Impression

Page Shares
Page Shares by Type

Posts and Engagement

Post Reactions by Type

Please note that these cards will also be removed from the Dashboard in your Custom Reports and Scheduled Reports.

While this might be a bit of an inconvenience, we're working on some exciting updates in Zoho Social to help your social media marketing goals. If you have any questions, please reach out to support@zohosocial.com or drop a comment on this post.

Thanks,

The Zoho Social Team

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