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Good morning everyone. 

I have been working on a Creator form for about 2 months now. It's pretty in depth. And I had about 20 or so Field Rules for a workflow. They have always worked fine. Now today none of them are working. I'm so close to being done this and now I'm stuck because the workflow is not working correctly. 
With that I also have some user input workflows. Some of those are now triggering off of the wrong input. But when I check the workflow it is still the same. I'm at a loss for how to fix this other than starting over :(

1 user has this problem.
4 Replies
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  • Zoho MVP
  • 11 days ago

I think you possibly need to talk to Zoho Support about this one.

  • 11 days ago

Hello Charles,

We’re sorry to hear that the Field Rules workflow events aren’t functioning as expected. Kindly share with us the workflow Url with edit support enabled via an email at support@zohocreator.com and explain the issue scenario. We will investigate and update you with our findings.

Have a good day!


Regards
Zoho Creator Support Team.

Hi, 

Me too.

My field rules workflow suddenly not working.
A very simple show and hide of the fields also does not even work.

Something wrong, and it just happened randomly.
My current LIVE form is affected.
Faint

  • 10 days ago

Hello there,

We can check what went wrong and help you further with the Field Rules workflow configuration. Kindly share the workflow details with us via an email at support@zohocreator.com. We will look into that and offer additional support.

Have a good day!


Regards,
Zoho Creator Support Team

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