Fields not coming through, not pulling data

Fields not coming through, not pulling data

Forgive the noviceness of my vocabulary.

I am in Zoho flow connecting CRM and Projects. When an opportunity hits a certain stage, it will create the project in Projects, and bring in data from the opportunity. Everything is working, except for two fields the opportunity contact phone number and contact ID (which I am planning to use with another flow). The information is all there, but there are two things I'm seeing:

The contact phone number field doesn't even show as an output from the CRM. 

The contact ID field does show with its appropriate value, but on the inputs for the Projects step, the value is "null". 

I cannot for the life of me figure out why. I've changed the field types and re-ran it - no dice. Right now, the ID field in the project is a string field and so is the ID field. 

Here's a loom video that explains this live. https://www.loom.com/share/1b24a58ffb32499eb765c1c68a5f47cf?sid=d75a4fe8-6fa8-4ecd-8bcf-9a51fb611f48

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