This is VERY aggravating. I enter a trouble ticket into your "help" menu and NEVER HEAR BACK. THIS IS MAKING US THINK TWICE ABOUT ZOHO. You have the WORST customer support!!!!!

Seems the only time I get a response is when I go into these forums and make a case about it. It shouldn't get to this point!!

For ONE, when someone puts in a ticket, they should get an email confirming that it not only went through, but that they will have someone contact back. This is BASIC support which I'm surprised you don't have. 

So back to the original issue at hand. I have setup a "filter" to forward emails to another address. After adding this email, it sends a confirmation. I get to the confirmation and load it up in the browser, and it looks like it does NOT HAVE THE RIGHT ADDRESS to confirm with. It uses both the "forward emails from" and "login to accept" as the same email. This is not correct. The login should be of the email trying to get the forwards. You can't even change the address in that window. A total BUG! So even if we put in the right information, it DOES NOT FORWARD.

THIS HAS TO WORK!! Please respond NOW to let me know when this will be fixed.