Final Reminder about API Deprecation

Final Reminder about API Deprecation

Dear Zoho Desk users,

This is the  final reminder about the deprecation of our old APIs. About 11 months ago, we announced that our XML/JSON APIs will be deprecated and we informed you all to switch to the new REST APIs as quickly as possible. 

In later announcements, we also mentioned that integration tasks in custom functions must also be modified as part of this API transition. 

The sunset date we mentioned in our announcements - August 17th, 2019 - is just 10 days away. After this date, the old XML/JSON APIs will stop functioning completely. 

Therefore, we request you to once again review all your API-based code and make necessary changes to accommodate our REST APIs. You can access the REST API documentation here

For any questions and clarifications, please contact

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