Hi
I am new to CRM, so I do this:
Collect Leads
- Call a lead
Next is what?
If contact agrees and pays me, then do I convert them to a contact? Once I make them to a contact, they become an account too?
If if that lead needs a follow up or two but not sure if they would buy or not, do I still convert them to a contact?
Also, once I convert someone to a contact, don't they become an account automatically anyway?
Is there a guide to show me how to use this properly??
Thank you in advance