Font size difference when pasting text from Word document

Font size difference when pasting text from Word document

Hi everyone,

I'm really enjoying using Zoho desk.

However, there is one problem I encountered.
When I copy and paste text from Word documents inside Zoho desk, there are minute changes from the default Font of Zoho.
The difference seems small, but I'm told some people notice this and realize this was a copy and paste job.

Is there a way to prevent this?
I'm thinking there could be a warning when trying to send text with two different fonts or sizes.
Or maybe the font written inside Zoho will be determined by the font inserted from an outside source?

In any case, any help or suggestions would be appreciated.

All the best,
Ron