Hi there,
I am not good with coding so I am hoping a fellow community member or coder at Zoho to help with this. Our CRM leads are mainly dealing with address(s) as the main way of filtering through leads, and for webhooks to check if Lead already exists prior to creating a new record, instead will update existing record.
I am always having to go back and check for multiple of the same records being created for the same Lead, as we the CRM reads " 123 Street ", but does not know that "Street" can also be in other formats such as "ST" "ST.", or even "Street" as the whole word.
This includes the following because of this multiple record issue:
- Road, Rd, Rd.
- Avenue , Ave, Ave.
- Lane, LN, LN.
- Circle, CIR, CIR.
- North, N, N.
- NorthEast, NE, NE. N.E.
- NorthWest, NW, N.W. NW.
- SouthWest, SW, S.W. SW.
Our address fields are: STREET, CITY, STATE, ZIP
*Main field that is used to check existing leads is *Street for excel and webhook imports.
I hope that is enough examples for people reading this to make sense. I know i will need specific code for this, and for me to always be able to update and add to on a regular basis. This would help tremendously with all these extra records being created, when in fact we have the lead already created, just in a different format.
-Thanks,