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In the zoho mail pricing there's a free plan that includes:

FREE PLAN

  • Up to 25 Users
  • 5GB* /User, 25MB Attachment Limit
  • Webmail access only. Single domain hosting.
  • I need to make sure that I'm able to create multiple email accounts in the form of: name@domain.com with NO FEES and what are the included features and when i need to upgrade.

    appreciate an urgent feedback.
    Thx

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  • 1 year ago

@Haider,

Thank you for reaching Zoho Mail.

If you own a domain already, you can create free email hosting accounts with us.

Hope this helps.

Sincerely,
Arun Vignesh

How many emails can I send in a day? 

  • 1 year ago

@Vision,

Thank you for reaching Zoho Mail.

Zoho Mail as a service is designed to support one to one business communication and does not recommend sending Bulk mailers using our servers and that including both within and outside your Zoho Mail domain. 

The limit for the number of emails/recipients allowed in an email when sent through Zoho Mail is high enough to ensure that normal email communication is not treated as spam. They are set as dynamic and are determined by our Spam engine based on the algorithms we have implemented.

Hope this helps.

Sincerely,
Arun Vignesh

  • 1 year ago

Hi Zoho,

I setup my personal email in zoho and it looks very cool and is working so good and I very like it.
Thank you very much for free plan, I'm just wondering can free plan uses zoho mail api ? 

Thank again. 

  • 1 year ago

@Lei Yang

Sorry for the delay in response.

Zoho Mail API can be used irrespective of the plan you subscribe. Refer the below help link for more details,


For further assistance, please drop an email to support [at] zohomail [dot] com.

Regards,
Sagar | Zoho Cares

Dear Zoho,

I am inquiring about the possibility of combining the free plan, which offers five email accounts, with a paid plan. Specifically, if we are currently subscribed to the free plan but require certain users to have additional features such as IMAP and ActiveSync for Outlook on their phones, would it be feasible to maintain the existing five email accounts under the free plan while purchasing one or more additional email accounts through a paid plan?

Thank you for your assistance.

/DMB

  • 11 months ago

Hello
,

No, you cannot mix the free plan with any of the paid plans. To enjoy the benefits of features such as IMAP/ POP, you need to subscribe to one of our paid plans.

If you have further queries, please feel free to drop an email to support(at)zohomail(dot)com. Our support team will provide you with further assistance.

Regards,
Ranadive E
Zoho Mail

  • 11 months ago

Hi,
Does free plan also have Group Creation?
If yes, how many groups can we able to create.

Regards,
Hardik

  • 10 months ago

@Hardik

Yes, you can create groups in Zoho Mail with the Forever Free plan. The maximum number of groups that can be created is limited to 30.

Regards,
Sagar | Zoho Cares

  • 7 months ago

Hello,

Please clarify that if the free plan doesn't give the benefits of features such as IMAP/ POP, does this mean I'll be unable to use my emails with other mail clients like outlook and only be restricted with using the Zoho platform to access the email?

  • 6 months ago

Hello @Daniel

Yes, the POP/IMAP features are exclusively available only with our paid plans. On the forever free plan, you can access your mail account only via web access and the Zoho Mail mobile apps.

Regards,
Sagar | Zoho Cares

I remember it was possible to setup a custom domain email for free with Zoho. is this no longer possible?

  • 5 months ago

Hello,

We've recently discontinued the Forever Free plan in certain regions (Canada & Saudi Arabia). However, you can explore our 15-day free trial, allowing you to experience our full suite of features. For further assistance, please drop an email to support@zohomail.com.

Regards,
Sagar | Zoho Cares

  • 3 months ago

Hello Sagar,

Is the 'forever' (noting the irony) Free plan no longer available in Australia as well?

I seem to be on a 15-day premium trial, but to be honest, I signed up with the expectation of using the free plan for no more than 5 users. Could you please advise?


  • 3 months ago

Hello @Florian

The forever free plan is available for accounts that sign up under the Australia data center. If you encounter any issues or need assistance during the sign-up process, please email support@zohomail.com, and our team will be happy to assist you.

Regards,
Sagar | Zoho Cares

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