We have now tried the FSM a couple of times. We have been defeated on the offline access. As you can imagine the enginner needs to know the customers details, the job and the equipment. This needs to be cache. Is it yet?

Plus

Our engineers do multiple jobs-

- leave products out for pickup

- surveys

-installs

-service visits

- product delivery

we need all this one diary for them is that possible. We loved the drag and drop calendar. Please bring that to CRM. Thanks