Generate Ticket for Google Apps User

Generate Ticket for Google Apps User

I'm trying to generate a ticket for a Google Apps authenticated user. How do we do this? I'm not having any luck with using the username found in Zoho CRM (firstname.lastname) and the Google Apps password, using the email address or trying anything else. Do we have to authenticate with Google somehow first or is there a set username/password combo that we can look for and use within Zoho?

Just to be clear, I have code that is already working with a normally setup account. I'm only trying to find out how to generate a ticket with a Google Apps authenticated account.

Thanks.