Get notified by Zia on different mediums

Get notified by Zia on different mediums

Dear All,


We have a quick update about Zia notifications. Let's go!

Zia instantly notifies you of the alerts, anomalies, and updates observed in CRM. It grabs your attention and lets you prioritize your work items.

Thus far, these updates are displayed only on the notification panel. Now to enhance versatility, we are adding the following avenues besides Zia Notification panel:
  • Zoho Cliq - as bot message
  • Slack - as bot message
  • Email - as automated email notifications

For each notification type, you can choose the channel based on your preference. For example, as a sales manager, if you would like to stay updated about the records that are untouched for the past 7 days, you can opt to receive instant anomaly notifications via Zoho Cliq or Slack.
What are the prerequisites?
Receiving notifications via Zia notification panel is a default option and you cannot disable it. If you would like to receive notifications in other channels, then they must be integrated with your Zoho CRM organization.

That's about the update. This update is now opened for all users in all DCs. Click here to know more about Zia notifications.

Thanks and have a good one!

Saranya Balasubramanian

                  Zoho Marketing Automation
                          • Sticky Posts

                          • Track and monitor sales activities with the all new Tasks, Calls, and Meetings modules

                            This change will be available soon to all organizations. Hello everyone! Sales activities provide more context for where each deal is headed, helping sales reps to focus on accelerating the customer journey and close the deal. That is why it is critical
                          • Introducing Color Coding of Picklist Values

                            Dear Everyone, Greetings!! Zoho CRM is uplifting the user experience. Recently, we had some notable aesthetic improvements in CRM like Kanban View UI enhancement, New List view UI enhancement, color coding of tags, and color coding of picklists in meetings.
                          • Announcement: Unused formula fields are no longer computed

                            Dear All, We hope you're well! We are here with a quick announcement about formula fields. Previous behavior: If you remove an active formula field from your layout, it will be moved under the unused fields tray. Although, you cannot see the removed formula
                          • New Updates to the Bounce status in the Campaigns module

                            Dear All,  We hope you are all well! We are here with new updates to the Campaigns module . As you know, Zoho CRM could be a bigger database of Leads and Contacts than any standalone marketing applications. Thus, we have the campaigns module to manage
                          • [Webinars] Enhancements in Zoho CRM Customization, Analytics, and Forecasts

                            Hi everyone, Recently, 10 brand-new features were added to Zoho CRM’s core functionalities spread across field customization and control and, analytics and forecasting. To help you all implement and make the most of them, we're scheduling two webinars

                          Manage your brands on social media

                                  Zoho TeamInbox Resources

                                    Zoho DataPrep Resources

                                      Zoho CRM Plus Resources

                                        Zoho Books Resources

                                          Zoho Subscriptions Resources

                                            Zoho Desk Resources

                                              Zoho Projects Resources

                                                Zoho Sprints Resources

                                                  Qntrl Resources

                                                    Zoho Creator Resources

                                                      Zoho WorkDrive Resources

                                                        Zoho Campaigns Resources

                                                          Zoho CRM Resources

                                                          • CRM Community Learning Series

                                                            CRM Community Learning Series

                                                          • Tips


                                                          • Functions


                                                          • Meetups


                                                          • Kbase


                                                          • Resources


                                                          • Digest


                                                          • CRM Marketplace

                                                            CRM Marketplace

                                                          • MVP Corner

                                                            MVP Corner

                                                          • Word of the Day

                                                            Word of the Day

                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now