Get Ticket Owner (assignee) information from ticket payload
Hi Zoho Support,
I have a doubt, Do you plan to add "assignee" information like "contact" info in the ticket payload for ticket update events?
This info about Ticket Owner would be so helpful as contact info.
"assignee" : {
"firstName" : "dasca",
"lastName" : "vins",
"photoURL" : "",
"id" : "1892000000056007",
"email" : "jack@asdad.com"
},
Regards,
JCN