Getting Lead To Input Further Details by 2nd webform
Hi there,
I am trying to set up the following automation but am experiencing difficulties.
We have our Leads fill in a zoho webform, this generate tasks and alerts.
One alert is getting the Lead to fill out some further questions before we can turn them to a potential.
I need a way to allow Leads to automatically update their own records.
I have tried another webform but this just creates duplicate Leads in Zoho, which for the purpose of automation manually de-duplicating is not ideal and time consuming.
Is there any way to allow them to update their own records or submit a form that auto ipdates their records?
TIA