Hello,
There is a lot happening at Zoho and we are seeing that everyday via blog post, announcements, video of Youtube.
It is quite difficult to keep an overview of all the changes across the apps.
When we are Zoho One users, Community are the only valid source of information.
But there is a problem in the portal of communication, and overall communication
COMMUNITY PORTAL Communication
Customer stories - templates
- As a user, I would like the announcements to have a clear timestamp in list so that I can filter only the most recent announcements. (Creation date criteria )
- As a user, I can create a list with the most recently updated announcement (Last modified date criteria) so that i can check if the post of x years ago has received an update.
Please prioritize story 1, but make sure to detach both elements from the view.
On the example above, the posts with red arrow are new. The post with the green arrow was an announcement of 2 years ago. It is barely breaking news...
OVERAL COMMUNICATION
Please create proper communication channels for Zoho One licence holders. I receive individual emails with certain product updates. It is inconsistent and remain at the will of the specific product Marketer. Sometimes YES, sometimes NO.
We get to hear by the grapevine that Zoho will be launching the unified UI for Zoho One, that Marketing Hub will have this year a 2.0, that SalesIQ has a beta for v 2.0 that will last only a week - release date April 28th.
A monthly Product Update newsletter that you can personalize based on the products Zoho One users have on their tenant. You guys have the data... so please start using it so that we are better informed without having to go through 45 different What's new pages.
Customer Stories - templates
Changelog
As a user, I want to have to a single page called gobal "Whats new?'' where i can see all the changes by month.
As a user, I want to have possibility to filter by apps so that I can I can see the information i want.
Roadmap
As a user, I want to have a similar page called 'Global roadmap' where i can see the features / by app in the pipeline by mouth or quarter.
As a user, I want to have possibility to filter by apps so that I can I can see the information I want.
As a user, I want to be able to vote on the features so that development team knows where to focus its effort.
Beta Programs
As a user, I want to have a similar page called 'Global Beta Programs' where i can see the features / by app in the pipeline by mouth or quarter.
As a user, I want to have possibility to filter by apps so that I can I can see what are the beta programs open/ closed
Those are just a few ideas. I am pretty sure that others fellow Zoho Users and community members can add many more.