Goals and Heat Map numbers Don't match

Goals and Heat Map numbers Don't match

I run multiple white-labeled sites and have found some major discrepancies between goals and heat mapping in PageSense during the same span of time. I have attached some images of these differences in one of our white labels, but it is happening in 5-6 instances.

Each one is taken while looking at the same span of time, but you will note each number is different from visitors to clicks. I am not sure why these would be different and need to explain this to be able to explain this to our partners.  

    Zoho Developer Community






                              Zoho Desk Resources

                              • Desk Community Learning Series


                              • Digest


                              • Functions


                              • Meetups


                              • Kbase


                              • Resources


                              • Glossary


                              • Desk Marketplace


                              • MVP Corner


                              • Word of the Day



                                  Zoho Marketing Automation
                                          • Sticky Posts

                                          • CSS not loading in heat map view

                                            I ran into a problem with two different websites where when I view the heat map experiment, the CSS for the page is not loaded under the heat map overlay. When going to the page directly, everything looks fine. The page also looks right on the Experiments page where a screenshot is used as the thumbnail... The sites are both WordPress websites. I've tried both the regular snippet and async. I'm hoping this has been seen before and there's a solution. Thanks!


                                          Manage your brands on social media



                                                Zoho TeamInbox Resources

                                                  Zoho DataPrep Resources



                                                    Zoho CRM Plus Resources

                                                      Zoho Books Resources


                                                        Zoho Subscriptions Resources

                                                          Zoho Projects Resources


                                                            Zoho Sprints Resources


                                                              Qntrl Resources


                                                                Zoho Creator Resources


                                                                  Zoho WorkDrive Resources



                                                                    Zoho Campaigns Resources

                                                                      Zoho CRM Resources

                                                                      • CRM Community Learning Series

                                                                        CRM Community Learning Series


                                                                      • Tips

                                                                        Tips

                                                                      • Functions

                                                                        Functions

                                                                      • Meetups

                                                                        Meetups

                                                                      • Kbase

                                                                        Kbase

                                                                      • Resources

                                                                        Resources

                                                                      • Digest

                                                                        Digest

                                                                      • CRM Marketplace

                                                                        CRM Marketplace

                                                                      • MVP Corner

                                                                        MVP Corner

                                                                      





                                                                      




                                                                          Design. Discuss. Deliver.

                                                                          Create visually engaging stories with Zoho Show.

                                                                          Get Started Now