Goals and Heat Map numbers Don't match

Goals and Heat Map numbers Don't match

I run multiple white-labeled sites and have found some major discrepancies between goals and heat mapping in PageSense during the same span of time. I have attached some images of these differences in one of our white labels, but it is happening in 5-6 instances.

Each one is taken while looking at the same span of time, but you will note each number is different from visitors to clicks. I am not sure why these would be different and need to explain this to be able to explain this to our partners.  




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                                      • CSS not loading in heat map view

                                        I ran into a problem with two different websites where when I view the heat map experiment, the CSS for the page is not loaded under the heat map overlay. When going to the page directly, everything looks fine. The page also looks right on the Experiments page where a screenshot is used as the thumbnail... The sites are both WordPress websites. I've tried both the regular snippet and async. I'm hoping this has been seen before and there's a solution. Thanks!


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