Google Contacts Sync
I've been using Zoho for more than a year... Last month i found a few problems with my sync between Gmail Contacts and Zoho.
We have 2112 contacts in our list. I've created a brand new Google Account just to sync the contacts.
Than i went to: Setup -> Market Place -> Google (Contacts) -> Authenticate Google Contacts -> "Choose my account" and click Allow.
1) Google Contacts: My Contacts ||| Zoho CRM Contact: All Contacts
2) Sync Options: Push from Zoho CRM Contacts to Google Contacts
3) Same Contacts: Zoho CRM Contact will overwrite the Google Contact
4)Frequency: Daily
5) Field Mapping: According to my fields...
6) "Save"
And than... after waiting a NIGHT, a few of my contacts were in my google account and many of them duplicated 11 TIMES! When its done, i have 11.000 contacts in the list and MANY of them missing.
The most interesting thing is that if I choose to sync ONLY "MY CONTACTS" there is no error...
I've already tried with ZOHO SUPPORT, but off course it is not a system error... is MY fault, and they couldn't help me or solve the problem...
Can someone help me? HELP... we can't work without our cell phone!
Thanks
Get Started. Write Away!
We have 2112 contacts in our list. I've created a brand new Google Account just to sync the contacts.
Than i went to: Setup -> Market Place -> Google (Contacts) -> Authenticate Google Contacts -> "Choose my account" and click Allow.
1) Google Contacts: My Contacts ||| Zoho CRM Contact: All Contacts
2) Sync Options: Push from Zoho CRM Contacts to Google Contacts
3) Same Contacts: Zoho CRM Contact will overwrite the Google Contact
4)Frequency: Daily
5) Field Mapping: According to my fields...
6) "Save"
And than... after waiting a NIGHT, a few of my contacts were in my google account and many of them duplicated 11 TIMES! When its done, i have 11.000 contacts in the list and MANY of them missing.
The most interesting thing is that if I choose to sync ONLY "MY CONTACTS" there is no error...
I've already tried with ZOHO SUPPORT, but off course it is not a system error... is MY fault, and they couldn't help me or solve the problem...
Can someone help me? HELP... we can't work without our cell phone!
Thanks
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