That would be nice to add a "data grouping" feature in order to avoid adding too many fields in the CRM.
For instance a grouping on lead source > chat, website, social networks grouped as marketing sources and sales visit, sales prospection, customer referral grouped as sales sources. The only option that I have today is to add a category in the CRM, I don't want to multiplicate fields in the CRM.
Is that something already possible? Planed?
Thanks,