Hard to use Zoho Desk app for iOS
We often communicate with colleagues about tickets from clients.
We use Slack as chat. In chat we refer to tickes using links to tickets (this is obvious).
The link looks like this https://support.marketmixer.net/support/marketmixer/ShowHomePage.do#Cases/dv/c29ebf16fdf488af46583ee14320f40a0b498ee34174141d
It is easilly opened on my desktop.
Also you developed beautiful apps for iOS that I installed.
My question is how do you expect we should use your mobile app if I received the above link form my colleagues?
It is quite a pain to open this ticked in the app becuase I have to get autorised in the webapp, click again on the link, read the ticket number, remember it, open theios app, go to search and only then I am done.
I see lios app quie useless in this regard.
And you? What is your plan about it?
Andrey
Writer
Get Started. Write Away!
We use Slack as chat. In chat we refer to tickes using links to tickets (this is obvious).
The link looks like this https://support.marketmixer.net/support/marketmixer/ShowHomePage.do#Cases/dv/c29ebf16fdf488af46583ee14320f40a0b498ee34174141d
It is easilly opened on my desktop.
Also you developed beautiful apps for iOS that I installed.
My question is how do you expect we should use your mobile app if I received the above link form my colleagues?
It is quite a pain to open this ticked in the app becuase I have to get autorised in the webapp, click again on the link, read the ticket number, remember it, open theios app, go to search and only then I am done.
I see lios app quie useless in this regard.
And you? What is your plan about it?
Andrey
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Andrey Maklakoff
Lawrence (Larry)
Mikhail Koval
Arvind Krishnamoorthy
kytestring68
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー