Having issues while creating Flow-Desk interations (Still waiting for a reply)
I've been trying to create a flow that updates a ticket on Zoho desk upon creation. The update that it makes is, when a Ticket is created, the contact field in a specific layout is autofilled with the ticket owner contact (who created the ticket). The problem on the Flow is that there are only a limited list of contacts that i can use, and since not all contacts from Desk or CRM(they are synced) are appearing in this list, i cannot get the Ticket Owner ID(AsigneeID).
How and where does Flow gets those specific contacts to appear in the list? I've tried multiple methods to make another contact get listed, but for some reason the list remains unchanged. Is there some kind of condition for contacts to appear on it?
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Henrique Takimoto
Paul Landman
Gautam Raman
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー