HELP! Imap server very slow, unable to view emails with attatchments and getting "offline" errors within Outlook.

HELP! Imap server very slow, unable to view emails with attatchments and getting "offline" errors within Outlook.

Please zoho don't take 6 days to respond like last time!

update: UNABLE TO SEND EMAIL FROM 3 OF MY ZOHO ACCOUNTS ON 3 DOMAIN NAMES!!!
PLEASE FIX ASAP YOU ARE HURTING OUR BUSINESS!