Hello Zoho Community,
I hope you're all doing well. I'm currently facing a field mapping issue in the Zoho Opportunities Module. Specifically, I'm having trouble mapping the following fields:
- Client ID
- Opportunity Original Owner Email
- Operations Manager Email ID
- Final Selling Price PP (System)
I've checked the original data file, and the format appears to be correct. These fields even show up as sample data in Zoho's mapping wizard. However, during the import process, they don't seem to map correctly.
I've reviewed the import logs, but they don't provide detailed information about the issue. I'm hesitant to make changes to custom fields, as I didn't create them, and I want to avoid any unintended consequences.
If anyone has encountered a similar issue or has suggestions on how to troubleshoot this, I would greatly appreciate your guidance.
Thank you in advance for your help!
Best regards,
Arinze Onyiah