Help with undelivered email.

Help with undelivered email.

Can someone at Zoho help with this?  I have worked with the folks from schoolmessenger.com and apparently it is something that Zoho has to do so that the emails will not get rejected?  The email address is kristinkoh@mylittlemozart.com.  Thanks

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From: Zavery Jones <support@schoolmessenger.com>
Date: 14 February 2017 at 11:15:38 AM PST
To: kristinkoh@mylittlemozart.com
Subject: RE: Case #397507: Parent not getting emails
Reply-To: Zavery Jones <cases.571345.1844210_6205257_1173783.243458aefc@cases.na2.netsuite.com>

Hi Kris,

Here's the log entry for this failed email:

DATE/TIME SENT: 2/13/17 at 3:22 PM Pacific Time
RETURN PATH ADDRESS: bounces@spe.schoolmessenger.com
FROM ADDRESS: noreply9284@srvusd.net
TO ADDRESS: kristinkoh@mylittlemozart.com
SUBJECT: Inside Your Schools Newsletter—February 2017
MESSAGE ID: 00029f3fa25838c6b50
SENDING IP: 52.27.255.227
RECEIVING IP: 204.141.32.121
SMTP RESPONSE: 541 5.4.1 Mail rejected by destination domain

Let me know if there's anything else we can do to assist.

Best Regards,

Zavery Jones | Support Services
West Education group | SchoolMessenger solutions

support@schoolmessenger.com | 800.920.3897