Dear Customers,

As email communication becomes increasingly integral to business operations, Zia offers invaluable insights into sentiment, intent, emotions, and activity extraction from email content. However, ensuring accuracy and relevance in these insights is an ongoing endeavor. In this context, your feedback serves as a critical component for refining and advancing Zia's capabilities. By validating Zia Insights with your input, you play an instrumental role in elevating email intelligence within Zoho CRM, fostering more informed and effective business communication strategies. Join us in this journey to optimize email intelligence and empower your CRM experience through collaborative feedback with Zia.

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When you assist Zia with her email or give her feedback, it's like helping a friend. You both get a chance to learn and improve together. It strengthens the bond between you and Zia, creating a supportive environment where both of you can thrive and achieve common goals.

​This feature is now available for all users in the US, EU and IN DCs. ​

​It will soon be available to all users in other DCs.​

Thanks,
Zoho CRM Team