Hide departments from visitors in chat widget?

Hide departments from visitors in chat widget?

Is there a way to hide departments from visitors using the chat widget? I have custom code for routing and don't want visitors to see a selection of departments.

I found something in APIs that sounds like you can, but I don't see any such settings in SalesIQ admin:

"Do remember that for this API to work you would have to navigate through Settings-> Websites-> Website name -> Live Chat Widget -> Chat Window -> Configurations-> Choose a Specific Department to Assign Chats and choose the option "Allow visitor to select department" from the list of options displayed."

      Zoho Marketing Automation

            Zoho Pagesense Resources

              Zoho SalesIQ Resources

                    Zoho TeamInbox Resources

                      Zoho DataPrep Resources

                        Zoho CRM Plus Resources

                          Zoho Books Resources

                            Zoho Subscriptions Resources

                              Zoho Desk Resources

                                Zoho Projects Resources

                                  Zoho Sprints Resources

                                    Qntrl Resources

                                      Zoho Creator Resources

                                        Zoho WorkDrive Resources

                                            Zoho Campaigns Resources

                                              Zoho CRM Resources

                                                    Design. Discuss. Deliver.

                                                    Create visually engaging stories with Zoho Show.

                                                    Get Started Now