Hide other departments when submitting a new ticket via customer portal
I hope find all doing well and safe!
I have 5 departments.
The customer user (end-user) that belongs to department 1 can't see others department, the end user that belongs to department 2 can't see other departments an so on.
I have made all restrictions via groups, categories, preferred (default) department, etc and it is working well, except when an end user needs to open a new ticket via Customer Portal, where he/she see all departments.
Can someone help, please?
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