Horrible Zoho One Support

Horrible Zoho One Support

Hi,

We are Zoho One users in India. Are we the only ones facing such a horrible service support from Zoho?
Phone line is always un-answered. Chat discussions seem automated as the executives are not ready to understand our problems and oh god... mail conversations just go on and on without solutions.

I am really struggling now. We had to delay salary payments to our team because of a misunderstanding within the Zoho team and eventually I had to pay extra for a few licenses. Still my will get their salaries after the scheduled date.

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